Shipping Policies and Timeframes
What are International Import Fees/Taxes?
Getting Your GLD Order to You SafelyAt GLD, our priority is to make sure you receive your order seamlessly. To make sure we have everything we need and to keep your delivery on track, please take a quick look at these international shipping tips:. Sm
What do I do if my Package is Returned to Sender?
If your tracking number states your package is being returned to the sender, please contact the carrier directly to update your address and/or request a pick-up for the package before it gets returned to us. If it does arrive at our offices before yo
Why is my Package Delayed?
If you placed an order that is being delivered to a U.S. Domestic address, and experience a delay, start by checking your tracking information online. Verify the estimated delivery date and any recent updates. If the package is significantly overdue,
When will my Order be Delivered?
Military/APO address orders can take anywhere from 3-6 weeks to arrive to you. These orders are only shipped with our free shipping service. Please note that your tracking may not update for the entire shipping process and this is outside of GLDs con
What is GLD's Shipping Policy?
Orders that are placed before 9 AM EST will be shipped the same business day. If the order is placed after 9 AM EST, on the weekend, or during a holiday, it will ship the following business day. Our shipping carriers do not make deliveries on the wee