What are International Import Fees/Taxes?

Getting Your GLD Order to You Safely
At GLD, our priority is to make sure you receive your order seamlessly. To make sure we have everything we need and to keep your delivery on track, please take a quick look at these international shipping tips:

Smooth Customs & Delivery

• We’re Here to Help: We want your experience to be effortless, so we make sure all the necessary details are on your invoice for a quick arrival.
• Local Duties: Please be aware that import taxes or customs fees may be applied once the package reaches your country.
• Payment at Checkout: While some charges are handled during checkout, others may be requested by the carrier during delivery—making sure these are paid helps prevent any delays in getting your jewelry.
• BOGO Orders: If you took advantage of a Buy One Get One Free deal, keep in mind that customs will tax the items based on their true commercial value.

A Few Tips to Avoid Delays

• Stay in Touch: Providing a phone number where customs can reach you is the best way to avoid your package being held up.
• Quick Action: Carriers usually only hold international shipments for 5 days. Responding to their requests quickly ensures your order doesn't get sent back or abandoned.
• Refusal Policy: If a shipment is refused due to fees, please note that original and return shipping charges cannot be refunded

IMPORTANT: Orders under BOGO promotions and all other discounts/promotions are taxed based on their true commercial value, not the discounted price.