What is GLD's Shipping Policy?Updated 12 days ago
What is GLD's Shipping Policy?
Shipping Cut-Off Times
Orders are typically processed within 1–2 business days. Same-day dispatch before 1 PM EST applies only to most Express or Superfast domestic shipping methods and Express or Expedited international shipping methods. It does not apply to every shipping service or order.
Delivery timing depends on the shipping method selected and carrier operations. Carriers generally do not deliver on weekends, so expedited orders placed late in the week may arrive the following Monday or Tuesday.
Shipping Address Requirements
- The addressee's name on the shipping address section must be accurate or the delivery may fail.
- The apartment number, suite number, and/or building number must be placed in your shipping address or the delivery may fail.
- PO Box addresses can only be shipped with free economy shipping and cannot be shipped through an expedited shipping service.
Signature Requirements
All domestic orders with a total value of $599 USD or above will be shipped with the signature required.
Shipping Restrictions
Orders shipped to Military and diplomatic addresses are limited to $300 due to USPS insurance policies.
IMPORTANT: Solid Gold and Custom items require 4-8 weeks for production before shipping.
Where does GLD ship its products from?
GLD ships all products from our two main facilities: one located in Miami, Florida, and the other in Canada. Your order will be shipped from the closest facility based on product availability and your delivery address to ensure the fastest delivery time.