Frequently Asked Questions
How do I Email GLD Support?
Email us anytime at [email protected], and we'll get back to you within 24 hours!
How do I Call GLD Phone Support?
Call us anytime Monday through Friday, between 9 AM to 5 PM EST at (855) 252-3775.
How do I claim my prize in GLD's Tattoo Tuesday?
All entries MUST have proof of GLD logo tattoo (photo/video required). All qualifying tattoos are at GLD's discretion. Please contact us through Instagram @ShopGLD for tattoo submissions and questions. Prizes will consist of a $200 store credit for t
What Is Vermeil?
Vermeil is a term used to describe high-quality jewelry that must meet the following standards:. 1.) The base metal is .925 Sterling Silver (no brass, copper, nickel, or tungsten). 2.) The gold karat must be at least 12K. We utilize 18K and 14K, depe
Is Your Gold Plating Just Like Any Other Company's?
No, our gold plated products are finished using the same quality specifications as our vermeil jewelry. The process we use is the highest quality plating available. This process allows our gold plated jewelry to last longer than any typical gold plat
What methods of payment are accepted?
The following methods of payment are accepted:. All major credit/debit cards such as: Visa, MasterCard, American Express, Discover, etc. Pre-Paid Debit Cards. Apple Pay. PayPal. Shop Pay - pay in 4 equal installments. If you used PayPal or Shop Pay t