How to Return or Exchange an Item at GLDUpdated 2 months ago
Start Your Return for a Refund or Exchange Initiate your return by visiting the GLD returns page: Initiate a GLD Return or Exchange Non-refundable Items. Please note the following items cannot be returned or exchanged:
- Gift cards
- Grillz
- Solid gold jewelry
- Custom-made jewelry
- Any opened or worn products
- Items returned after the 14-day policy period from the delivery date.
- Moissanite
If the item is broken, please contact us at [email protected] for further assistance.