Custom TypesGLD offers several different types of custom products. Please visit the link provided below to view all available items and more information.https://www.gld.com/collections/gld-customized-jewelry-A 3D viewing feature is available so you c

<h1 id="custom-types"><strong>Custom Types</strong></h1><div>GLD offers several different types of custom products. Please visit the link provided below to view all available items and more information.</div><div><a href="https://www.gld.com/collections/gld-customized-jewelry-4him" target="_blank">https://www.gld.com/collections/gld-customized-jewelry-</a></div><div>A 3D viewing feature is available so you can view what your custom order will look like before purchasing. Sizing and more product information can be found in the tabs on the product page. Please remember that these items are custom-made to order and personalized for you. 3D custom pieces require 2 to 4 weeks for production.</div><div> </div><h1 id="custom-production-timeframe"><strong>Custom Production Timeframe</strong></h1><div>Custom items are made to order and require 4-8 weeks for production. These items cannot be canceled 24 hours after the time of the purchase. Custom items are non-returnable but can be repaired at a fee of $49 or more depending on the damage should you experience issues with your piece in the future.</div><div> </div><h1 id="custom-order-consultation"><strong>Custom Order Consultation</strong></h1><div>GLD offers a full custom order option where we can create anything you&apos;d like!</div><div>We charge a <strong>250 USD</strong> consultation fee which is applied in full toward the cost of the piece if you move forward to build it. GLD receives hundreds of custom requests and this allows us to separate curious people from those who are intent to craft their custom piece.</div><div>Upon paying the consultation fee, you will instantly be paired with a custom jewelry expert who will work with you to design your custom piece. The consultation fee allows our jewelry experts to take their time and fully focus on making you the best custom piece specifically to your specifications. This fee will be deducted from the order, so it serves as a deposit. This fee is non-refundable.</div><div>The minimum order for custom pieces starts at $2,000. However, the final price will be determined by the specific item you get. </div><div>We work primarily with 10-24k solid gold (Yellow, White, and Rose Gold). We also can work with Rhodium, Sterling Silver, and Platinum. The time of the custom process varies depending on how many changes are required throughout the design phase. It can take anywhere from 2-6 weeks, so please be patient. It will be worth the wait! You will be kept up to date on the project throughout. Your personal CS rep will provide you with visual updates throughout the process.</div><div>To place a Custom Order and for more information, please select this link: <a href="https://www.gld.com/products/custom-jewelry-consultation" target="_blank">https://www.gld.com/products/custom-jewelry-consultation</a></div><div> </div>

How can I find our more Information on GLD's Custom Jewelry?

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Custom Products

Custom Information

How do I open my Clasp?

Do your Pendants come with a Chain/Necklace?

General Product Questions

How to Determine Your GLD Ring Size

How to Determine Your GLD Bracelet Size

How to Determine Your GLD Chain/Necklace Size

Is The Jewelry Made With Real Gold/Silver/Rhodium?

What kind of materials do you offer?

How do I clean and protect my jewelry?

Product Materials, Care, and Sizing

Product Information

How do I find more information about my order?

My Order

Order Information

What are International Import Fees/Taxes?

What do I do if my Package is Returned to Sender?

Why is my Package Delayed?

When will my Order be Delivered?

What is GLD's Shipping Policy?

Shipping Policies and Timeframes

Shipping Information

How do promotions and discounts work?

Promotions and Discounts

Discount Information

How can I find our more Information on GLD's Solid Gold Jewelry?

Solid Gold Products

Solid Gold Information

How to Set a GLD Alpha Era Watch

How to Remove Links from Your GLD Watch

How to Set a GLD Skeleton Watch

Watches

Watch Information

How do I Follow Up on the Status of an Existing Exchange?

How do I Follow Up on the Status of an Existing Return?

What is GLD's Policy for Exchanges?

What is GLD's Policy for Returns?

How to Return or Exchange an Item at GLD

Return and Exchange Policies

Return and Exchange Information

How do I Follow Up on the Status of an Existing Repair?

What is GLD's Lifetime Warranty Policy?

What is GLD's Policy for Repairs?

How do I Follow Up on the Status of an Existing Lifetime Warranty Claim?

Warranty and Repair Policies

Warranty and Repair Information

GLD Influencer and Brandbassador

Business Inquiries

Business Information

How do I Email GLD Support?

How do I Call GLD Phone Support?

How do I claim my prize in GLD's Tattoo Tuesday?

What Is Vermeil?

Is Your Gold Plating Just Like Any Other Company's?

What methods of payment are accepted?

Frequently Asked Questions

General